Conversation
Events
Config
Agent Configuration
Default Agent Type
Agent Tools
Disable to test prompts without tool interference. Tools add vehicle/quote context to the LLM.
Speech-to-Text Provider
Ink-2 has better turn detection for phone numbers.
Rate Limiting
Call Limits
Caller Whitelist
When enabled, only these numbers can reach the agent
Quick Links
Prompts Editor - Edit agent prompts
Knowledge Base - Manage FAQ/knowledge
Status
Session
Connection
Status
Disconnected
Agent
Not connected
Microphone
Off
Workflow Stage
Greeting
Discovery
Qualification
Pitch
Close
Disposition
Session State
Agent Type
screener
Stage
greeting
Lead ID
-
Quote ID
-
Objections
0
Rebuttals
0
Vehicle Info
Year
-
Make
-
Model
-
Mileage
-